Contact Centre Operations Manager
rated traders ltd
IR35 status to be confirmed
Apply on reed.co.uk
Applications open on the original listing. IR35Careers never sits between you and the client.
£280-£300/day
Day rate
N11XR
Location
N/A
Workplace
Yesterday
Posted
Role description
Key responsibilities Contact Centre Operations Manager Lead day-to-day operations of the Contact Centre, ensuring efficient service delivery across all inbound channels (telephony and digital), and achieving performance, quality, and customer satisfaction targets. Provide strategic oversight of processes, people, and technology, ensuring operations are cost-effective, compliant with Council policy, and continuously improved in line with resident...
rated traders ltd
This role is advertised via reed.co.uk. Applications open on the original listing. IR35Careers never sits between you and the client.
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