Back to contracts

Contact Centre Operations Manager

rated traders ltd

IR35 status to be confirmed
Apply on reed.co.uk

Applications open on the original listing. IR35Careers never sits between you and the client.

£280-£300/day

Day rate

N11XR

Location

N/A

Workplace

Yesterday

Posted

Role description

Key responsibilities Contact Centre Operations Manager Lead day-to-day operations of the Contact Centre, ensuring efficient service delivery across all inbound channels (telephony and digital), and achieving performance, quality, and customer satisfaction targets. Provide strategic oversight of processes, people, and technology, ensuring operations are cost-effective, compliant with Council policy, and continuously improved in line with resident...

rated traders ltd

This role is advertised via reed.co.uk. Applications open on the original listing. IR35Careers never sits between you and the client.