Role description
Essential Experience Assistant Finance Officer
A minimum of three years' experience in debt recovery or accounts receivable, preferably within a local authority, public sector or comparable commercial environment.
Experience of independently managing an allocated debt portfolio, prioritising workloads and progressing cases through to resolution with minimal supervision.
Experience of negotiating payment arrangements and applying appropriate recovery action in accordance with legislation, organisational policies and procedures.
Experience of using finance or debt management systems to maintain accurate records, monitor account activity and support effective debt recovery.
Essential Skills Assistant Finance Officer
Ability to work independently, exercise sound judgement and make informed decisions with minimal supervision.
Strong negotiation and influencing skills, with a proven ability to maximise debt recovery while maintaining professional customer relationships.
Excellent written and verbal communication skills, with the ability to build effective working relationships with customers and stakeholders.
Competent IT skills, including Microsoft Office and financial or debt management systems (Oracle is desired).
Basic DBS required Assistant Finance Officer
Directorate: Finance and Investment
Division: Finance and Property
Business Unit: Financial Planning & Management/Exchequer Services
Grade: Scale 6/SO1
Responsible to: Finance Officer
Responsible for: None
Main purpose of post Assistant Finance Officer
? To provide a proactive customer focused exchequer service to given service areas and suppliers, taking personal responsibility to resolving issues/problems in a collaborative manner (where appropriate) to ensure a positive outcome is achieved and excellent customer service is delivered.
? To proactively develop strong working relationships with given service and support functions to manage and deliver services for that area, ensure proper processes are being followed, being a point of contact, improve communication and automation of tasks.
? To support the development of financial competence and awareness of the correct exchequer processes for end users to use within the Council, including compliance from them.
? To provide administrative financial support and advice within respective service areas and also to a range of customers. Providing financial information in a timely manner; including but not limited to:
o All local finance processes and transactions are properly carried out, and that a clear audit trail is maintained
o Contributing to financial reporting
Key Accountabilities Scale 6
1. Provide effective, responsive, proactive and valued exchequer support with given areas, work with and support them in achieving their outcomes while driving financial improvements and delivering excellent customer service. This includes taking personal responsibility and ownership to resolve any issues/problems that may arise, working through them individually or collaboratively with colleagues, other service areas and suppliers to resolve those issue and ensure positive outcomes are delivered.